other collaboration tools in the marketplace, a purpose
built tool designed for Contact Centers, this platform
empowers supervisors with ability to manage teams
as if they were in a brick-and-mortar type facility.
Do you provide your teams
with one basic human need...
'Engagement'?
One of the most basic human needs is the need for belongingness and for a connection. We are, by human nature, social beings that thrive on our interaction with others. Be it with families or our teams, political affiliations, or religious groups, we have always been at our happiest and best when we are engaging with others…our tribes!
Our tribes do provide us with comfort, self-worth, confidence, and purpose. Without all that human engagement, stress, anxiety, and depression can overwhelm us. We understand the effect of these mental health issues. They affect every aspect of our lives. That includes our work and productivity.
rallied historically. You overcame operational
and tactical obstacles you never envisioned
happening and hope they never happen again.
Somewhere in deep and dark recesses of your
business continuity plan, you had contingencies
for short-term disruptions or catastrophes, but
we’ll bet our next paycheck that you didn’t have
a page titled “Long-term Global Pandemic and
the Lasting Effects on Our Team Members”.
flipped upside down. In the blink of an eye we
were robbed of our tribes, forced into isolation.
We changed our bedrooms into offices, gyms,
and sometimes both. Small rooms became our
world reality and they were where we existed.
to ensure that your remote team members are engaged"
Engaging remote team members improves -
Retention
Productivity
Communication
Worklife Balance
You are the hero of this story. We are merely your guide. Follow us, and we will provide the map!
Individual Team Rooms
Provision of virtual room for each supervisor’s team members. Managers, system administrators can then access all team rooms
Breakout Rooms
Provision of break-out rooms for meetings, trainings where team members and supervisor can
share ideas and collanborate.
Assistance Notification
Collaborationroom.AI allows team members the ability to notify their
supervisor when assistance is needed via a virtual “hand raise”.
Private Calls for 1:1 Coaching
Collaboration.AI enables both supervisors and team members to initiate one-on-one private calls for training assistance or feedback.
Facial AI
Collaborationroom.AI leverages
Face Recognition A.I., recognises the mood of an individual team member in real-time scenario
Real Time Chat
Embedded chat feature allows both the supervisor and team to interact and communicate both professionally and personally.
If you’ve taken time to read to this point, that's not you You know who you are. You're the leader of your tribe!"