AI Demo Day with Mike Gibb and AccountsRecovery.net, this CollaborationRoom.ai demo shows how remote and hybrid contact centers can run a virtual floor with live supervisor visibility, agent support, AI alerts, and compliance workflows.

In this AI Demo Day session, Jason Hiland, CRO of CollaborationRoom.ai, walks through how contact centers can stop just surviving remote and start making remote work.

For account recovery, collections, BPO, and customer service teams, remote and hybrid work created a real operating gap. Teams, Zoom, and Slack are useful for meetings and communication, but they were not built to run a production contact center floor.

CollaborationRoom.ai is a virtual floor platform built specifically for contact center teams. It gives supervisors and trainers the ability to manage, coach, train, and support agents across remote, hybrid, multi-site, offshore, and nearshore environments.

In this demo, Jason covers:

• Why general meeting platforms are not enough for contact center operations
• How CollaborationRoom.ai helps contact centers make remote work
• Supervisor rooms for production, training, and nesting
• Live video and multi-screen visibility for remote agents
• Hand raise and private calling for real-time coaching
• Live streaming with no recording or storage
• Camera privacy during breaks
• AI alerts for mobile phones, second-person detection, and agent-away moments
• Meeting rooms for quick team updates and production changes
• Reporting for geolocation, desktop activity, timestamps, and room activity
• How AI helps supervisors regain the floor visibility they lost in remote work

The core idea is simple:
A meeting tool can host a call.
A virtual floor helps you run the operation.

CollaborationRoom.ai was built for contact center leaders who need real-time visibility, faster support, stronger coaching, and privacy-aware compliance across distributed teams.

#ContactCenter #CallCenter #RemoteWork