Boost Employee Productivity From Anywhere

CollaborationRoom.ai provides a powerful way to engage and develop teams in a remote work environment. Using our patented solution, supervisors and instructors can seamlessly manage their teams as if they were together in the same office.

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Partnership Results

Results After Launching the Partnership

33%

Increase in call taken since launching

27%

Increase in revenue since launching

6.5 to 7.4

Increase in daily production hours

Hear From One Of Our Partners

LMM is a third-party collection agency operating nationwide and headquartered in Richardson, Texas. Since our establishment in 2004, we have been determined to reinvent the public perception of the collection industry—by building honest relationships with both the clients and consumers we serve.

We were looking for a product that would enable us to increase productivity and enable our employees to continue working from home. Using Collaborationroom.ai, we were able to see instant increase in productivity—and the product delivers a positive ROI in within the first 30 days.

Solution pillars section

Increase engagement

Using artificial intelligence, we measure emotions
& facial expressions. If an employee is exhibiting
signs of being overwhelmed or frustrated, their
manager will be alerted to step in.

Increase productivity

Our technology lets supervisors view employees
at their remote workstations and monitor their
screens in real time.

Increase compliance

Stop malicious behavior and keep customer information safe. Our software detects other individuals and cell phones in the employee’s work environment.

Questions & Answers

FAQs

What are the best ways to improve call center agent engagement in remote teams?

Agents stay more engaged when they can get help quickly, feel visible to supervisors, and don’t have to switch between multiple tools. A setup that allows live monitoring, instant support, and in-the-moment coaching makes a noticeable difference.

How is this different from regular communication tools like Zoom or Slack?

Traditional tools are built for meetings or messaging. This works as a continuous workspace where supervisors can see activity, step in when needed, and support agents without scheduling calls or switching platforms.

Can supervisors monitor calls and assist agents without interrupting customers?

Yes. Supervisors can listen to live calls, guide agents privately, or step in only when required. This allows support to happen in the background while the customer conversation continues smoothly.

Does this reduce escalation time in contact centers?

Yes. Since supervisors can step in early, many issues get handled before they turn into escalations, leading to smoother operations and better customer experience.

Is this suitable for large enterprise contact centers?

Yes. The platform is designed for call center employee engagement for enterprise teams that manage large, distributed workforces. It supports consistent supervision, faster escalations, and better coordination across multiple teams.

Is it useful for training new agents in remote teams?

Yes. Supervisors can guide new hires while they work, which helps them learn faster and feel more confident without waiting for scheduled training sessions.

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