LMM is a third-party collection agency operating nationwide and headquartered in Richardson, Texas achieves exceptional results by partnering with Collaborationroom.AI for its remote work force.
CollaborationRoom.AI provides a new way to engage and develop teams in a remote work environment. Using our patent-pending solution, supervisors and instructors can manage their teams as if they were together in the same office.
Hear From One Of Our Partners
“We were looking for a product that would enable us to increase productivity and enable our employees to continue working from home. Using Collaborationroom.AI, we were able to see instant increase in productivity—and the product delivers a positive ROI in within the
first 30 days.” – John Hickman, Founder of Lockhart, Morris & Montgomery, Inc. (LMM)
Who is LMM?
LMM is a third-party collection agency operating nationwide and headquartered in Richardson, Texas. Since our establishment in 2004, we have been determined to reinvent the public perception of the collection industry—by building honest relationships with both the clients and consumers we serve.
LMM Inc. is a global leader in enterprise software solutions, providing cutting-edge solutions for businesses and organizations of all sizes. This leading digital marketing and technology company recently partnered with Collaborationroom.ai, a cloud-based platform that helps companies automate and streamline their internal and customer collaboration processes.
LMM, Inc Partnering with Collaborationroom.ai
The partnership has enabled LMM, Inc. to achieve an exceptional return on investment (ROI) by leveraging the power of artificial intelligence (AI). LMM, Inc. has been utilizing Collaborationroom.ai to create an AI-powered customer service solution that automates mundane customer service tasks and cut down on wait times for customer care. The AI-powered solution has enabled LMM, Inc. to handle customer service inquiries faster and more efficiently, increasing customer loyalty and retention.
How partnership of LMM with Collaborationroom.ai has improved employee Engagement-
The following factors help in the improvement of any business and getting a better return:
- Improved employee engagement- We value our customers and try our best to provide them with the best service possible. With our artificial intelligence, we monitor the employees’ behavior, expression, and emotions. If there is anything wrong with them detected, it is directly alerted to the higher authority and they step in to take charge.
- Improved employee productivity- With our service, it is taken into consideration that the employees are completely engaged in their work and they are not wasting any time. With our latest technology, the supervisor can keep an eye in real-time on the employees’ screens at their remote workplace.
- Improved employee compliance- We know the importance of the customers’ information so, we want to keep them safe from any misuse. With our software, it is easily detected if there is an individual or their phone available at the workplace of the employees.
- Improved call reception: With the help of our software there is an increment of 33% in receiving customer calls.
- Improved revenue generation: There is a noticeable increase of 27% in revenue since our software is implemented for the growth of the business.
- Improved productivity hours: Our service has a great impact on daily productivity that has shown a growth from 6.5 to 7.4 in the employees’ effective work.
Conclusion
Overall, the partnership between LMM, Inc., and Collaborationroom.ai has been a win-win for both parties. LMM, Inc. has been able to take advantage of the power of AI to improve its customer experience and optimize its internal processes, resulting in an exceptional ROI owing to Collaborationroom.ai.
If your want to boost your Retention, Productivity, Communication, Personal and Professional development and Work-life integration (balance is a goal), connect with us.
To learn more about CollaborationRoom.ai and get the benefits of all these quality, please visit https://collaborationroom.ai and contact our support team.
